Privacy Policy

This Privacy Policy applies to the services provided by Vancore, reachable at 

info@support-vancore.com


We highly value your privacy and are committed to protecting your personal information. All data you share with us is handled with the utmost care and confidentiality.


1. Information We Collect

We collect personal information that you voluntarily provide when placing an order, creating an account, or contacting us. This may include:

  • Full name

  • Address details

  • Email address

  • Phone number

  • Payment information

  • IP address and device information

  • Your activity on our website (such as pages visited or items viewed)


2. Purpose of Data Processing

We process your personal data to ensure a smooth and secure shopping experience. Specifically, we use it to:

  • Process, fulfill, and ship your orders

  • Provide responsive customer support

  • Send you order confirmations, updates, or relevant offers

  • Improve our website, products, and services

  • Prevent fraud and ensure the security of our platform

We only collect the data necessary for these purposes and never use it for unrelated activities.


3. Sharing Information with Third Parties

Your data is only shared with trusted third-party partners when necessary to complete your purchase or operate our business efficiently. Examples include:

  • Payment providers (for secure transaction processing)

  • Shipping companies (to deliver your order)

  • Analytics and marketing tools (to improve your shopping experience)

All third parties are carefully selected and comply with strict data protection regulations (such as the GDPR).
We never sell, rent, or trade your personal data to others.


4. Data Retention

We store your personal data only for as long as necessary to provide our services or as legally required.
Once this period expires, your data will be securely deleted or anonymized.


5. Cookies

Our website uses cookies to enhance functionality, analyze visitor behavior, and support marketing activities.
You can manage or disable cookies through your browser settings at any time.
However, please note that some website features may not function properly without cookies enabled.


6. Your Rights

You have full control over your personal data.
At any time, you may request to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Object to data processing or marketing use

  • Request a copy of your data for transfer to another provider

To exercise any of these rights, please contact us at 

info@support-vancore.com


7. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Company Name: VANCORE LTD
Company Registration Number: 16993548
Registered Office Address: 24-26 Arcadia Avenue, Fin009, London, N3 2JU, United Kingdom
Email: 

info@support-vancore.com


Business Hours: Monday – Friday, 9 AM – 5 PM (CET)